I feel like I’m on an adventure, even though I am only 40 minutes away from my apartment in Austin. I am in the city of Leander, northwest of Austin and I’m feeling a bit tired but excited about the solar eclipse today.
I’m in the library and I feel at home but also lonely. I think there is something about being in close proximity to books that remind me of my childhood and about daydreaming and reading about people’s lives and wanting to find close friends and conquer the world.
I feel lonely, and I wish it was easier to connect with others.
The library reminds me of elementary school when everything was pretty simple. If you wanted to be friends with people, you just became friends with them.
I’m feeling really tired because I didn’t go to bed very early last night. I also think the sleeping appliance and my sleep mask are not things I’m used to sleeping with so I don’t sleep as well with them.
I’m focusing on recentering on my house, and that anything is possible in my house.
Today there is a solar eclipse, and I’m excited for that. Maybe I will read a book really quick, then get some work done and drive over to watch the eclipse from this really cool park nearby.
So I’ve been thinking a lot about, well sales. This video sums it up pretty well.
I have been focusing on a lot of things recently, coaching, youtube, France and my girlfriend and on top of all of that, work and my day job in AI consulting. I recently decided to say fuck it for everything but three things:
My girlfriend and relationship – we don’t have much time together and I want to enjoy it
Exploring France – again not much time, amazing opportunity to relax and explore
Going crazy as an AI Consultant and bringing in a crazy amount of business
My relationship is going pretty good, and for France I don’t want to think about it, I just do whatever I want. So let’s focus on the last thing.
I want to do exactly what Mark Cuban said. I want to be the best-performing salesman at my job. I want to take that experience to build my coaching business. I want to use my success to do consulting like I do coaching and have a lot of fun. I want to use my success to request more pay.
I want to learn how to master content creation. Build a social media presence. Build my connections. Get the reputation and respect that I’ve always felt I deserved.
The main conundrum I’ve been facing is this:
How much information do I give away?
If I give away tons of free information, what are they hiring me for?
If I give away free 30 minute sessions, does that mean I will never talk to them ever again?
After some meditation, I came up with the following thoughts:
I can give away everything
For focusing on their specific problem. The most difficult thing is not to come up with a solution it is to come up with a solution to the right problem (just like coaching)
No, I can always talk to them again. In fact, I can give away unlimited 30-minute sessions. However, it isn’t about the 30 minutes in the session that costs me a lot. It is the 30 minutes of research that I need to do before the call. It is the structure of writing out a plan for them that is costing me more.
I can always have more conversations with less prep or even more 30 minute conversations with them.
In the future, if they pay for consulting, they are paying me to invest more deeply into their solution. That means more research outside of the calls. That means more knowledge of their product and aligning my goals with theirs (just like in coaching).
If I wanted to sell educational products, the cost for me and the added value for them would be in the way I packaged the information. Not the information itself. For example, a special website, platform, a book or an app.
There are three parts of a solving a problem:
Having the knowledge
Transferring it to someone
Using the knowledge to solve the problem
When you create free content, you are mostly some #1 and some #2. I use a lot of my current knowledge + a little research + some production (design, videography, writing).
When I get on random calls with people, it is a little #1 and a little #2. I’m using my current knowledge with no research, and trying my best to transfer it to someone on a call.
When I get on “free” high value calls with people, I’m doing some of #1 and some #2 and a tiny bit of #3. I do a lot of research, use my current knowledge, trying my best to transfer the knowledge, and might even implement a small deliverable (like a roadmap, plan, strategy, or diagnosis).
When I’m doing consulting for them, I’m doing a lot of #1 and a lot of #3 with some #2. I’m doing tons of research, using my own knowledge, leading the charge on actually solving the problem (either building it myself, finding the right solution to buy, or hiring the people needed to build it), and doing a bit of education.
When I’m selling an education solution, I am doing a lot of #1 and a lot of #2. I’m doing tons of research, and spending a lot of effort on transferring the knowledge.
A couple of weeks ago, I rented a car at National car rental. My sister returned it for me, and I got a shock in my email a few weeks later.
I immediate assumed this had to be a scam, or some sort of mistake. But the more I read, the more that I could tell this was actually legit. They had the right time, the right place and right company. They were charging me for $1295.81 for damages to the vehicle.
Looking at this deeper I noticed that the line items were VERY extensive, replaces door parts and handles. According to them, the car was HEAVILY damaged.
Looking at the pictures, I could barely see any of the damages they were indicating. It almost felt like they were offloading the cost of wear and tear on me.
Obviously I was LIVID.
I knew that there were some small marks on the car when I picked it up, but I never took any pictures.
I knew that no damage whatsoever happened when I had the car. I didn’t think any of this damage was on the car when I picked it up, but the damage in the photos are so subtle its hard for me to be sure.
I had rental insurance specifically for this car, but didn’t want to file a claim for something I didn’t do.
My sister had someone walk around the car and CONFIRM it was ok before she returned it. They parked it, and who knows what happened after that.
National has a service for their “Emerald Isle” premium members where you can pick up and drop off a car without ever seeing someone.
This now seemed like a LIABILITY not a PERK since now I can’t get them to acknowledge damage on the car.
I’m a new member and if they were going to be f*cking sticklers about this whole thing, they should have EXPLAINED it to me. I would have got them to sign off on EVERY F*CKING SCRATCH BEFORE AND AFTER returning the car.
So I went to chase down this problem:
I called National Support, and they told me that I needed to call their damage unit. I asked them to make a note on my case so I wouldn’t have to repeat myself.
After I called their damage unit, they redirected me to someone else.
After getting to another person, they redirected me to someone else.
The last person seemed to know what they were talking about, but I had repeat myself because she could not access any of the notes that National Support wrote down.
The last woman who oversaw the appeals to the damages told me the following information:
Generally its better if you take photos beforehand, however, in situations where the “damage” is so small it is easy to miss, you can appeal and they will dismiss it. They consider it human error.
She told me that my “damages” were definitely small enough that someone might have missed it before (so it may not be caused by me).
She agreed to waive all of the fees.
So my lessons learned from this whole experience:
Always get rental car insurance just in case.
Take a video when you pick up the car to prove the condition of the car beforehand. (It’s gonna be me in the parking lot being like “hey this is me in the parking lot picking up this car at X time” so they have proof I didn’t take the video at some other place or time)
Take a video of the car when you return it.
If they try to charge you for something really small and not visible in your videos, appeal, and they will probably dismiss it.
It’s good to be a mix of legitimately angry (I was furious) but polite at the same time (I apologized in advance telling them I was very upset but I knew it wasn’t their fault personally). As a result, they were helpful and resolved my issue quickly.
Ok, it has been three days and every single day this week, my peace has been disrupted. Things are blowing up at work yet again and I don’t have the space and time that I need to think and introspect and work on my own things.
A couple of big wins:
As per my sleep challenge, my sleep routine has never been better. I’m sticking to the 11 PM bedtime and go to sleep before 11:30 PM. I enjoy the nighttime winddown with journaling and cupping.
My morning routine remains steadfast and strong. Even though sometimes I only have 30 minutes, or I have to get up at 4 AM, every single morning, I get up and check in with my emotions. I’ve added the breathing, I love you, and left handing brushing routine and it has been going well.
I have a pretty clear boundary where I end work around 5 PM, and I don’t really stray very much from that.
So today’s challenge is not about working to further my coaching practice in any way, to work on reviewing VODs or editing my Instagram page or Instagram videos. It is simply about how to transform the chaos and stress that dominate the middle of my day and transform it into peace.
I have the French challenge coming up, and I want to be able to reliably work on that without being pulled all sorts of directions.
A little of introspection and meditation about it reveals to me that the reason why I’m so stressed is because I’m trying to control things that are out of my control. However, I feel the need to control things because I feel that there are many things threatening my boundaries.
The key maybe to have strong clear boundaries and needs, and to work on communicating them and to let go of controlling everything else.
Boundaries & Needs:
I need my own time, I do not want to work any later than 5 consistently or earlier than 9 consistently.
I need to be treated with respect, for my time and opinions to be valued, my accomplishments and skills recognized.
I want to be honest to myself and others.
I want to work with integrity and empathy.
I want to operate with the idea that anything is possible.
What I would like to do today, is before going into any meeting, remind myself of these boundaries and needs and ask myself, what is out of my control, what is within my control.
I am scared knowing that the amount of pain between us may be too much to overcome. Pain is always an invitation for growth, but how much is someone willing to grow? I worry sometimes I made a huge mistake. I did it because of the feeling that it was over already. That staying would have been just trying to push along a dream, squeeze out the last bit of real connection that we had. I felt that I had to try to give things enough space for perspective. I wonder sometimes if she even has the capability to feel the love I felt for her. Whether it was just an obsession for her, when it was love for me.
